Terms & Conditions — candy918 Platform

Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between candy918 ("the Platform", "we", "us" or "our") and any individual ("User", "you" or "your") who accesses or makes use of the website located at https://candy918.cam and any associated pages, content or services.

candy918 is an English-language casino and sports betting information platform serving Malaysian adults. The Platform publishes educational and guidance content covering online casino games, sports betting markets, Malaysian payment methods, bonus term explanations and responsible gambling resources. candy918 does not operate as a licensed bookmaker, casino or financial institution.

By accessing any portion of the candy918 website you confirm that you have read, understood and agreed to these Terms in their entirety. If you do not agree with any part of these Terms, you must cease using the Platform immediately. These Terms should be read alongside the Privacy Policy and Responsible Gambling page, both of which form part of the overall agreement governing your use of candy918.

Definitions

For the purposes of these Terms, the following definitions shall apply:

• "Platform" refers to the candy918 website at https://candy918.cam and all pages, content, tools and resources made available through it.
• "User" refers to any person who accesses, browses or otherwise interacts with any portion of the Platform.
• "Account" refers to a registered user profile created on the Platform where applicable, associated with a verified email address and personal information.
• "Content" refers to all text, images, data, graphics, guides, articles, structured data, tools and other material published or displayed on the Platform.
• "Bonus Information" refers to illustrative promotional descriptions, wagering requirement explanations and deposit offer summaries published on the Platform for guidance purposes.
• "MYR" or "RM" refers to the Malaysian Ringgit, the currency used in all financial examples published on the Platform.
• "Payment Methods" refers to Malaysian banking and e-wallet channels discussed on the Platform, including Maybank, CIMB, Public Bank, Hong Leong, Touch 'n Go eWallet, Boost, GrabPay, DuitNow and FPX.
• "Responsible Gambling Tools" refers to account-level mechanisms including deposit limits, loss limits, session reminders, cooling-off periods and self-exclusion features described on the Platform.

Account Eligibility

Access to the candy918 Platform and its content is subject to the following eligibility requirements, which apply to all Users without exception:

1. Age requirement: You must be at least 21 years of age. Casino-style gambling and online sports betting activities involve real money and carry financial risk. candy918 strictly enforces the 21+ minimum age requirement and reserves the right to request age verification documentation at any time.
2. Jurisdiction: You must access the Platform only from a jurisdiction where doing so is lawful. candy918 is positioned primarily for the Malaysian market, however it is the sole responsibility of each User to satisfy themselves that their access and use of gambling-related information is permitted under the laws applicable to them.
3. Accurate registration information: Where account registration features are provided, all information supplied must be accurate, complete and current. Providing false or misleading information — including name, date of birth, contact details or payment information — constitutes a material breach of these Terms and may result in immediate account suspension.
4. Single account policy: Each individual may hold only one active account. The creation of multiple accounts with the intent to exploit bonus offers or circumvent limits is prohibited.
5. No prohibited persons: Employees, agents, contractors or immediate family members of candy918 or any associated business entity are not eligible to use bonus features or participate in promotional activities on the Platform.

Platform Use

candy918 grants each eligible User a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for the purpose of obtaining information about online casino games, sports betting markets, responsible gambling practices and Malaysian payment methods, in accordance with these Terms.

This licence does not extend to the following activities, each of which is expressly prohibited:

• Copying, reproducing, republishing or distributing any part of the Platform's Content without prior written authorisation from candy918.
• Using automated tools, scrapers, bots or crawlers to extract Content in bulk from the Platform.
• Attempting to gain unauthorised access to Platform systems, databases or account features belonging to other Users.
• Uploading, transmitting or distributing any malicious code, virus or disruptive programme through the Platform.
• Using the Platform for any commercial purpose, including resale, sub-licensing or derivative publication of Content, without consent.
• Impersonating any other person, entity or representative of candy918.

candy918 reserves the right to restrict, suspend or terminate access for any User found to be in breach of these use conditions, without prior notice and without liability.

Account Conduct

Where the candy918 Platform provides account features, each User is solely responsible for maintaining the confidentiality of their login credentials. The following conduct requirements apply at all times:

• You must not share your account password, one-time password (OTP) or security PIN with any other person, including customer support staff. candy918 support representatives will never request a full password.
• You must not allow another person to access or operate your account on your behalf.
• You must notify candy918 promptly if you suspect that unauthorised access to your account has occurred.
• You are responsible for all activity conducted through your account, whether or not such activity was authorised by you.
• You must keep your registered contact details, including email address, current and accurate so that account communications can be delivered reliably.

Accounts that show evidence of fraudulent behaviour, manipulation of bonus systems, identity fraud, money laundering or any other activity inconsistent with lawful use will be subject to immediate suspension and referral to appropriate authorities where required.

Deposits and Withdrawals

candy918 provides guidance on MYR deposits and withdrawal processes using commonly used Malaysian payment channels. The following conditions govern the financial information published on the Platform:

1. Minimum deposit amounts: Published minimum deposit figures (typically from RM30 to RM100 depending on the payment method and promotion) are illustrative and subject to change. Users should verify current minimums directly before completing a transaction.
2. Payment method availability: Information on Maybank, CIMB, Public Bank, Hong Leong, Touch 'n Go eWallet, Boost, GrabPay, DuitNow and FPX reflects general availability in the Malaysian market. Individual account conditions may vary.
3. Processing times: E-wallet deposits and DuitNow transfers are typically processed instantly, while FPX bank transfers may take approximately 5–15 minutes. These are indicative ranges; actual processing times may be longer during maintenance, public holidays or compliance review periods.
4. Withdrawal conditions: Withdrawal requests may require completed KYC verification, satisfaction of applicable wagering requirements and compliance with stated withdrawal limits. Users are advised to review all conditions before requesting a payout.
5. Recipient accuracy: Users are solely responsible for ensuring that bank account numbers, e-wallet identifiers and any other recipient information provided during a withdrawal request are correct. candy918 does not accept liability for delays or losses arising from incorrectly entered payment details.

Bonus and Promotions

Promotional information published on the candy918 Platform is provided for educational and illustrative purposes. Users must be aware of the following conditions before evaluating or selecting any bonus offer:

• Wagering requirements: All bonus amounts are subject to a rollover or wagering requirement expressed as a multiplier (for example, 10x, 18x or 35x). A MYR 100 bonus with a 10x requirement means MYR 1,000 in eligible wagering must be completed before any bonus-derived funds are available for withdrawal.
• Maximum bet during bonus: Many promotions impose a maximum stake limit while bonus funds are active, typically expressed as an MYR cap per round or per bet. Exceeding this limit may result in the forfeiture of the bonus and associated winnings.
• Game contribution rates: Not all game types contribute equally towards wagering requirements. Slot games commonly contribute at 100%, while table games, live dealer titles and certain instant-win games may contribute at a lower rate such as 10–20%.
• Bonus expiry: Promotions are subject to a time limit, commonly 7, 14 or 30 days from the date of activation. Unused bonus balances that expire within this window may be removed from the account.
• Sticky versus non-sticky bonuses: A sticky bonus cannot itself be withdrawn. Only eligible winnings derived from using a sticky bonus may be released upon completion of the wagering requirement.
• Maximum cash-out: Certain promotions cap the amount that may be withdrawn as a result of bonus play. Where a MYR 1,000 maximum applies, a qualifying balance in excess of this figure may be limited to that cap.
• No guarantee of availability: Bonus offers described on candy918 may not be available to all users at all times. Eligibility, availability and terms are subject to change without prior notice.

Intellectual Property

All Content on the candy918 Platform — including but not limited to written text, page structure, graphical elements, icons, typography, data organisation and editorial selection — is the intellectual property of candy918 or its licensed content providers and is protected under applicable Malaysian and international intellectual property laws.

Users are granted a personal, non-commercial licence to view Platform Content on-screen. Reproduction, storage in a retrieval system, redistribution, adaptation, translation, publication in another format, communication to the public or any other use beyond personal on-screen viewing requires prior written consent from candy918.

Payment brand names referenced on the Platform — including Maybank, CIMB, Public Bank, Hong Leong, Touch 'n Go eWallet, Boost, GrabPay, DuitNow and FPX — remain the property of their respective owners and are referenced solely to describe publicly available payment channels. No endorsement or commercial relationship is implied.

Privacy and Data

candy918 is committed to handling any personal data collected through the Platform with transparency, proportionality and care. The specific details of how candy918 collects, processes, stores and protects personal data are set out in the Privacy Policy, which is accessible via the site navigation and forms an integral part of these Terms.

By using the candy918 Platform you acknowledge that certain data — including access logs, device identifiers and voluntarily submitted contact information — may be processed in accordance with the Privacy Policy. You retain rights of access, correction and erasure as described in that document.

candy918 does not sell personal data to third parties for marketing purposes. Any disclosure of personal information is limited to what is necessary for account administration, security, regulatory compliance or service improvement.

Responsible Gambling

candy918 regards responsible gambling as a fundamental obligation rather than a compliance exercise. These Terms reinforce the following requirements and expectations for all Users:

• The Platform is accessible only to individuals aged 21 and above. Providing false age information in order to access the Platform constitutes a breach of these Terms and may constitute a criminal offence under applicable law.
• Users are encouraged to establish and maintain personal account limits, including deposit limits, loss limits and session time limits, before placing real-money bets.
• Gambling should be treated as entertainment with an affordable budget. It should never be used as a means of generating income, recovering financial losses or funding essential living expenses.
• Users who feel that gambling is negatively affecting their finances, relationships, mental health or professional responsibilities are strongly encouraged to use available self-exclusion tools and to seek assistance from qualified support services.
• candy918 publishes a dedicated Responsible Gambling page providing detailed guidance on budgeting, self-assessment, cooling-off periods, self-exclusion and professional support contacts in Malaysia.

Limitation of Liability

candy918 provides Content for general information and guidance purposes only. The Platform does not constitute financial advice, legal advice or any other form of professional advice. Users act on published information entirely at their own risk.

To the fullest extent permitted by applicable law, candy918 excludes all liability for:

• Financial losses arising from gambling decisions made by a User, whether or not such decisions were influenced by content published on the Platform.
• Inaccuracies in bonus information, wagering requirement figures, payment processing times or game specifications where such inaccuracies result from subsequent changes by third-party operators.
• Loss of data, interruption of service or inability to access the Platform due to technical failures, maintenance, cyberattacks or circumstances beyond candy918's reasonable control.
• Content of any third-party websites that Users may access via information found on the Platform, even where a contextual reference to such a site may exist.
• Decisions made by payment providers, banks or e-wallet operators, including delays, rejections or account restrictions imposed by those third parties.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud or any other matter which cannot be excluded or limited under applicable Malaysian law.

Changes to Terms

candy918 reserves the right to update, amend or replace these Terms at any time. When material changes are made, the "Last Reviewed" date at the top of this page will be updated accordingly. Users are responsible for reviewing this page periodically to remain aware of the current Terms.

Continued use of the Platform following publication of revised Terms constitutes acceptance of those changes. If you do not accept the updated Terms, you must discontinue your use of the Platform. candy918 will make reasonable efforts to notify registered users of significant changes through in-platform notices or registered email addresses where those are available.

Governing Law

These Terms and any disputes arising out of or in connection with them shall be governed by and construed in accordance with applicable laws. candy918 does not provide jurisdiction-specific legal advice and Users are solely responsible for ensuring that their use of the Platform complies with all laws applicable to them in their respective location.

Where a clause of these Terms is found to be invalid, unenforceable or inconsistent with applicable law, that clause shall be modified to the minimum extent necessary to make it enforceable, or severed from the Terms without affecting the validity and enforceability of the remaining provisions.

Contact Us

If you have any questions about these Terms and Conditions, wish to report a concern about the Platform, or require clarification on any clause, please contact candy918 using the details below. Contact information is provided as plain text — please copy it manually to your email application.

When contacting support regarding a Terms-related matter, please provide your registered account name, a description of the issue and any relevant transaction reference numbers so that enquiries can be resolved efficiently.